1. Modern Point-of-Sale (POS) Platform Whether it is enabling an agile and always available point-of-sale platform for customers, today’s POS platforms offer significant advantages to those of 5 years ago. Many can be cloud based making them more cost-effective. These also offer customer friendly displays and information that customers find useful and preferable, including enhanced ability to enable frequent shopper or frequent guest options. Their data collection capabilities accelerate back-end data analytics so important to our sophisticated businesses. Finally, they enable many of the other technologies that follow.
2. Mobile Point-of-Sale (POS) Mobile POS offers us so many customer service options. Whether it is line busting to speed up checkout in busy times or facilitating the now mandatory option for curbside pickup, mobile POS is no longer a nice-to-have, it is a must-have. Safe and secure mobile payment options are also a necessity.
3. Digital Signage and Order Boards Customers respond to having more flexibility in how they shop. Many still like traditional shopping where safeguards are in place, but they want to checkout quickly and safely, which is where more crowding occurs. Is your Point-of-Sale quick and efficient? Do you offer Self-Checkout as an option? Can a contactless payment be made?
4. Protective Equipment Customers and associates are expecting their shopping and working experiences to be as safe as possible. Plexiglass protection at checkouts and service desks is an easy solution. Temperature checking kiosks at entry identifies someone who might be carrying a virus prior to them coming too far inside. Likewise, temperature sensing cameras can also identify potentially ill people as they enter a facility. Is your business doing enough?Macro Integration Services offers advice and solutions across all of these areas for our customers in Retail, Grocery, Quick Serve Restaurants, Hospitality, and Entertainment. Our expertise and commitment combine to make our customers the heroes of their companies. Terry Morgan, CEO - Macro Integration Services
Macro Integration Services values the health and safety of our Customers and Associates above all else. As such, we are following the Centers for Disease Control and Prevention (CDC) Interim Guidance for Business and Employers.
Internally, we require any employee to stay home if they exhibit any symptoms at all. Additionally, we are taking special care in handling packages and incoming shipments from suppliers or customers. Hand washing and limiting human contact are encouraged both inside and outside the workplace.
Macro Field Maintenance and Install Technicians are required to follow the protocols below at all time while inside of customer locations:
For our Customers, we plan no interruption in service. We understand that many of our QSR and retail customers may experience unusually high volume during this time of great uncertainty and Macro is committed to support them in the markets they serve.
You may visit the Macro website (www.macrointegrations.com) for the most current information. Or, please reach out to your Macro sales representative if you have any specific questions or special guidance for how to best maintain continuity of our service relationship.
With TCPOS POS solution, Macro will extend their solutions and services offerings that they have provided for decades to the retail market. TCPOS.net POS solution offering will allow Macro to address businesses that have complex corporate processes, conglomerates with multiple brands and retail format challenges, Omni-channel strategies, as well as extend their software offering into hospitality market segment.
“Now, Macro will be able to provide a cloud-based hybrid POS solution with offline capabilities that can be centrally managed. The solution provides a POS framework that allows our customers to build their own functional plugins,” says Bart Collins, VP Sales and Marketing, Partner.
“It is great to partner with a company that has strong business morals and a long-term commitment to their customers and the market they serve,” says David Thomas, Managing Director, TCPOS North America.
TCPOS North America Inc., a wholly owned subsidiary of TCPOS SA, is a leading global provider of POS software solutions to hospitality and retail businesses. With offices in US and Canada, TCPOS future-proof POS technology platform is designed for businesses to address the challenges and opportunities of multiple brands, multiple retail formats, multiple languages, and multiple currencies. The only true POS solution on the market that addresses these opportunities in a single platform and a POS architecture that enables Omni-channel retail deployments. More than 10,000 customers all over the world trust TCPOS solutions and our extensible architecture and design philosophy.