About Us

Macro Integration Services has been solving complex problems for exceptional companies for 2 decades. We are a trusted advisor to our customers and a knowledgeable advocate for our partners.

Mission

Macro Integration services is committed to the long-term success of our customers and associates supported by our core values.

Core Values

Trust

Mutual partnerships are built on a solid foundation of trust

Integrity

Associates conduct themselves with the highest level of personal and professional integrity

Quality

The job is not complete until it meets all of the established requirements according to our high standards

Improvement

We are committed to continuous learning and improvement in our quest to be the best

Teamwork

Success is achieved through the teamwork of our Customers, Partners and Associates

Our Story

Throughout our history we have had the pleasure of serving many great customers and partnering with some of the industry-leading OEMs. Take a look at some significant events in our history.

Founded by

Wayne Williams, Bart Collins, and Tommy Gardner with our first customer Food Lion
2003

Second Customer

Macro adds our Second Customer Coca-Cola
2005

Innovation Solutions Award

For Vertical Systems Magazine, for our Kiosk Solution at Denver Downs
2011

First Lodging Customer

Extended Stay America
2013

Arby's

New store installs, remodels, order confirmation boards and depot maintenance.
2017

PCI QIR Certified

Became certified as a Qualified Integrator Reseller to perform more secure payment installations
2018

Subway

Partnered with IPC/Subway for Franchise order fulfillment and video surveillance
2019

Health Safety Solutions

Macro helps our customers prepare for COVID-19 by offering a number of new solutions focusing on Associate and Customer safety
2002

Gold Level

Partnership with NCR
2004

First Retail Customer

Begin Relationship with Stage Stores
2010

New President

Retail industry leader Terry Morgan hired as President
2012

Southeastern Grocers

Partnered with Southeastern Grocers for new store installs and special projects
2016

PCI Participating Organization

Joined the PCI Council to have a voice in the payments industry
2017

Implemented Enterprise Service Management System

Managing all orders, warehousing and support
2019

Agilysys

Began advance exchange depot with 19,000 serial numbers under contract
2020

Our Team

Wayne Williams has over 50 years of experience in the retail services industry. A serial entrepreneur, Macro is the second retail services firm Wayne has founded and led. Under Wayne's leadership Macro Integration has grown to a comprehensive retail solution provider serving some of the best-known brands in the industry.

Wayne Williams

Wayne Williams

Chairman / Owner

Terry has over 25 years of experience in the grocery industry and over 10 years of management consulting and professional services experience. He joined Macro Integration Services in April 2011 as President bringing years of industry, management and operations experience. In 2019 Terry became CEO. Most important to Terry's success are his many years as a Macro customer.

Terry Morgan

Terry Morgan

CEO

Bart Collins has over nearly 30 years of experience in the retail services industry holding positions in Sales, Operations and Management. Bart formed Macro Integration Services in 2002 with Wayne Williams and Tommy Gardner. He has served as VP of Sales and in 2019 became President. He is a 1985 graduate of North Carolina State University with a Bachelor of Arts degree in both Business Administration and Economics.

Bart

Bart Collins

President / Owner

Bruce Atkinson has over 35 years of experience in accounting, including more than 20 years of experience working as a Controller and CFO for privately-held businesses. Bruce’s passion is assisting company owners in arriving at their definitions of company success and helping them achieve it.

Bruce

Bruce Atkinson

Controller

Wayne has 27 years in the retail services industry holding positions in Field Service and Project Management. After his honorable discharge in 1993, Wayne joined Century Data Systems (CDS) as Field Technician. He was quickly promoted within a year to Team Manager due to his skill and customer service attitude. He joined the newly formed Macro Integration Services in 2002 as Account Manager for Food Lion. A vital part of Macro's ongoing success, Wayne continues to lead all service activities at Food Lion/Delhaize America.

Wayne L

Wayne Lutzka

Account Manager

Mike has over 28 years of experience in IT and retail services holding various positions in Business Development, Sales and Management. In addition, He holds the PCIP, Payment Card Industry Professional, designation from the PCI Security Standards Council. Joining Macro in 2017 after a 20-year career with Kyrus (later Agilysys, Tolt Solutions and Pomeroy by merger), Mike’s passion is driving shared success with Macro’s customers and partners. Mike has both Bachelors of Arts and Master of Public Administration degrees from the University of South Carolina. He is also a graduate of the Santa Clara University Retail Masters Executive Program.

Senn

Mike Senn

Director of Business Development

Guy has been in the retail industry for 34 years holding various positions in Retail IT Management as well as in the partner channel. In 1984, Guy began work at BC Moore and Sons where he worked for 22 years. Guy joined Macro Integration Services as a Sales Director in 2006. Important to his success are his years as a Macro customer while at BC Moore. Under Guy's leadership Macro has developed relationships with Extended Stay America, Krispy Kreme, and several North Carolina ABC Boards. He attended USC Lancaster and the University of South Carolina in Columbia.

Guy

Guy Penegar

Director of Sales

Jamie has over 25 years in the retail services industry holding positions in Field Service and Project Management. Jamie joined Century Data Systems (CDS) as Field Technician in 1995. He was promoted within his first year to a management position. CDS was purchased by Systech Retail Systems and Jamie continued as a project manager for numerous accounts. He joined the newly formed Macro Integration Services in 2002 as project manager. Jamie continues his career as the Director of Project Management at Macro. Jamie has been happily married for 20 years and has two daughters. He attended ECPI of Greensboro and is a PMP Certified Project Manager.

Macro Photos

Jamie Hinkle

Director of Project Management

Jorge Palma has over 18 years of experience in the retail services industry holding positions in Field Sales, Business Operations, and Management. Jorge has spent most of his career in Technology beginning in the retail software segment, then spending the last several years in retail store systems. Jorge is experienced in many aspects of retail store services including, POS systems, project implementation, integration, support services, wireless infrastructure, surveillance, and mobile solutions. Prior to joining Macro, Jorge was a Sales Director for the retail division of Tolt Solutions and Pomeroy focusing on selling solutions to grocery, specialty retail, quick serve, and fast casual markets. Jorge served honorably in the United States Marines and holds a degree in Computer Network Systems.

Palma

Jorge Palma

Director of Sales

In his fourteenth year at Macro, Brian Maus has served in technical, development, training, and project coordination positions and now leads as Director of Information Systems. Brian is the primary developer and implementor for Macro’s line-of-business systems and heads the IT department. Brian is a graduate of ECPI College of Technology and is a Greensboro resident.

Maus

Brian Maus

Director of IT

Jean is our Director of Business Processes and joined the Macro Team in August of 2019. Jean has over 40 years of experience in the Retail, Supermarket, Hospitality and Point of Sale Industries having held leadership positions at IBM, Kyrus, Agilysys and Pomeroy with responsibility for various aspects of Quote to Cash, Sales Support and Business Operations throughout her career. She has a proven track record of helping organizations improve business processes to support growth and enhance the customer experience. Jean brings her reputation for successfully leading various teams in the different organizations to improve overall efficiency and positively impact productivity and morale.

Jean 2

Jean Hunt

Director of Business Process