Macro Integration Services has been solving complex problems for exceptional companies for 2 decades. We are a trusted advisor to our customers and a knowledgeable advocate for our partners.
Macro Integration services is committed to the long-term success of our customers and associates supported by our core values.
Throughout our history we have had the pleasure of serving many great customers and partnering with some of the industry-leading OEMs. Take a look at some significant events in our history.
Innovation Solutions Award
First Lodging Customer
PCI QIR Certified
Health Safety Solutions
Wayne Williams has over 50 years of experience in the retail services industry. A serial entrepreneur, Macro is the second retail services firm Wayne has founded and led. Under Wayne's leadership Macro Integration has grown to a comprehensive retail solution provider serving some of the best-known brands in the industry.
Terry has over 25 years of experience in the grocery industry and over 10 years of management consulting and professional services experience. He joined Macro Integration Services in April 2011 as President bringing years of industry, management and operations experience. In 2019 Terry became CEO. Most important to Terry's success are his many years as a Macro customer.
Bart Collins has over nearly 30 years of experience in the retail services industry holding positions in Sales, Operations and Management. Bart formed Macro Integration Services in 2002 with Wayne Williams and Tommy Gardner. He has served as VP of Sales and in 2019 became President. He is a 1985 graduate of North Carolina State University with a Bachelor of Arts degree in both Business Administration and Economics.
Bruce Atkinson has over 35 years of experience in accounting, including more than 20 years of experience working as a Controller and CFO for privately-held businesses. Bruce’s passion is assisting company owners in arriving at their definitions of company success and helping them achieve it.
Wayne has 27 years in the retail services industry holding positions in Field Service and Project Management. After his honorable discharge in 1993, Wayne joined Century Data Systems (CDS) as Field Technician. He was quickly promoted within a year to Team Manager due to his skill and customer service attitude. He joined the newly formed Macro Integration Services in 2002 as Account Manager for Food Lion. A vital part of Macro's ongoing success, Wayne continues to lead all service activities at Food Lion/Delhaize America.
Mike has over 28 years of experience in IT and retail services holding various positions in Business Development, Sales and Management. In addition, He holds the PCIP, Payment Card Industry Professional, designation from the PCI Security Standards Council. Joining Macro in 2017 after a 20-year career with Kyrus (later Agilysys, Tolt Solutions and Pomeroy by merger), Mike’s passion is driving shared success with Macro’s customers and partners. Mike has both Bachelors of Arts and Master of Public Administration degrees from the University of South Carolina. He is also a graduate of the Santa Clara University Retail Masters Executive Program.
Guy has been in the retail industry for 34 years holding various positions in Retail IT Management as well as in the partner channel. In 1984, Guy began work at BC Moore and Sons where he worked for 22 years. Guy joined Macro Integration Services as a Sales Director in 2006. Important to his success are his years as a Macro customer while at BC Moore. Under Guy's leadership Macro has developed relationships with Extended Stay America, Krispy Kreme, and several North Carolina ABC Boards. He attended USC Lancaster and the University of South Carolina in Columbia.
Jamie has over 25 years in the retail services industry holding positions in Field Service and Project Management. Jamie joined Century Data Systems (CDS) as Field Technician in 1995. He was promoted within his first year to a management position. CDS was purchased by Systech Retail Systems and Jamie continued as a project manager for numerous accounts. He joined the newly formed Macro Integration Services in 2002 as project manager. Jamie continues his career as the Director of Project Management at Macro. Jamie has been happily married for 20 years and has two daughters. He attended ECPI of Greensboro and is a PMP Certified Project Manager.
Jorge Palma has over 18 years of experience in the retail services industry holding positions in Field Sales, Business Operations, and Management. Jorge has spent most of his career in Technology beginning in the retail software segment, then spending the last several years in retail store systems. Jorge is experienced in many aspects of retail store services including, POS systems, project implementation, integration, support services, wireless infrastructure, surveillance, and mobile solutions. Prior to joining Macro, Jorge was a Sales Director for the retail division of Tolt Solutions and Pomeroy focusing on selling solutions to grocery, specialty retail, quick serve, and fast casual markets. Jorge served honorably in the United States Marines and holds a degree in Computer Network Systems.
In his fourteenth year at Macro, Brian Maus has served in technical, development, training, and project coordination positions and now leads as Director of Information Systems. Brian is the primary developer and implementor for Macro’s line-of-business systems and heads the IT department. Brian is a graduate of ECPI College of Technology and is a Greensboro resident.
Jean is our Director of Business Processes and joined the Macro Team in August of 2019. Jean has over 40 years of experience in the Retail, Supermarket, Hospitality and Point of Sale Industries having held leadership positions at IBM, Kyrus, Agilysys and Pomeroy with responsibility for various aspects of Quote to Cash, Sales Support and Business Operations throughout her career. She has a proven track record of helping organizations improve business processes to support growth and enhance the customer experience. Jean brings her reputation for successfully leading various teams in the different organizations to improve overall efficiency and positively impact productivity and morale.